The Privacy Policy

Privacy Policy for Certified Gem Knowledge

Effective Date: April 12, 2025 (Please replace with the actual date you publish this)

1. Introduction

Welcome to Certified Gem Knowledge (“we,” “us,” “our”). We are committed to protecting the privacy of our visitors and users (“you,” “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, certifiedgemknowledge.com (the “Site”). Please read this policy carefully. By using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the Site.  

2. Information We Collect  

We may collect information about you in various ways:

  • a. Personal Information You Provide: We collect personally identifiable information that you voluntarily provide to us when you use our contact form or communicate with us via email. This may include:

    • Name
    • Email Address
    • Any other information you choose to provide in your message.

  • b. Non-Personal Information / Usage Data: We may automatically collect certain information when you access and use the Site. This information does not typically identify you personally but relates to your device and interaction with our Site. This may include:

    • Your IP address
    • Browser type and version
    • Operating system
    • The pages you visit on our Site
    • The time and date of your visit
    • Time spent on those pages
    • Referring website addresses
    • Other standard server log information.

3. How We Collect Information

  • Directly from You: When you fill out our contact form or send us an email.
  • Automatically: Through the use of cookies, web beacons, log files, and analytics tools (e.g., Google Analytics) as you navigate the Site.

4. How We Use Your Information

We use the information we collect for various purposes, including:

  • To operate and maintain our Site.
  • To respond to your comments, questions, and inquiries submitted via the contact form or email.
  • To improve the content, functionality, and user experience of our Site.
  • To monitor and analyze usage trends and user engagement to understand how our Site is used.
  • To detect, prevent, and address technical issues or potential security threats.
  • To comply with legal obligations.

We do not sell your personal information.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience.

  • What are Cookies: Cookies are small data files stored on your hard drive or in device memory that help us improve our Site and your experience, see which areas and features of our Site are popular, and count visits.
  • Types of Cookies We May Use:
    • Strictly Necessary Cookies: Essential for the operation of the Site.
    • Performance/Analytics Cookies: Allow us to recognize and count visitors and see how visitors move around our Site (e.g., Google Analytics). This helps us improve the way our Site works.
    • Functionality Cookies: Used to recognize you when you return to our Site, enabling personalized features (though personalization may be limited on this knowledge site).
  • Your Choices: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site. For more information on how to manage cookies, check your browser or device’s settings.  
  • Analytics: We may use third-party service providers, such as Google Analytics, to help analyze how users use the Site. These providers use cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use the information we get from Google Analytics only to improve our Site. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.  

6. Disclosure of Your Information

We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes. We may disclose your information in the following situations:

  • By Law or to Protect Rights: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf and require access to such information to do that work (e.g., website hosting, data analysis). These providers are obligated to protect your information,
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.  

7. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). Usage data may be retained for internal analysis purposes for shorter periods.  

9. Your Privacy Rights (Example for US Users – Consult Legal Counsel)

Depending on your location (e.g., California residents under CCPA/CPRA), you may have certain rights regarding your personal information:

  • The right to know what personal information is collected, used, and disclosed.
  • The right to access your personal information.
  • The right to request deletion of your personal information, subject to certain exceptions. 
  • The right to correct inaccurate personal information. 
  • The right to opt-out of the “sale” or “sharing” of personal information (as defined by applicable law – Note: Certified Gem Knowledge states it does not sell personal information).
  • The right to non-discrimination for exercising your privacy rights.

To exercise any applicable rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request.  

10. Children’s Privacy

Our Site is not intended for use by children under the age of 13 [or 16, depending on legal requirements you wish to adhere to – consult counsel]. We do not knowingly collect personally identifiable information from children under this age. If we become aware that we have collected personal information from a child under the specified age without verification of parental consent, we will take steps to remove that information from our servers.

11. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. 

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:  

  • Via Email:
  • Via our Contact Form: